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Local News 22 Jun, 2020 Follow News

Esan Peters, Chief Information Officer and Managing Director, Technology & Operations, at CIBC FirstCaribbean

Jenson Sylvester, Country Manager, Flow Barbados and Head of B2B for the Southern Caribbean

Consumers across the region will see major savings in data costs as a result of a partnership between two major regional players in telecommunications and finance.

CIBC FirstCaribbean has announced an agreement with Flow for the zero rating of the bank’s top sites as well as its award-winning mobile banking app. Under the zero-rating initiative implemented earlier this month across 11 territories where the bank and Flow have a presence, clients will not be charged for any data used when logging on to the bank’s mobile app, online banking platform or corporate website.

“Zero-rating is coming at a time when we know many clients are under financial pressure, and our sincere hope is that by absorbing the data costs associated with using our banking apps and website, our clients can save a little extra towards other essential things for themselves and their families,” said Esan Peters, Chief Information Officer and Managing Director, Technology & Operations, at CIBC FirstCaribbean.

He noted that the “zero-rating of the CIBC FirstCaribbean Mobile and Online Banking represents a continuation of our strategy to encourage our clients to migrate to our digital channels where a number of products, services and transactions are already offered free of charge”.

Country Manager, Flow Barbados and Head of B2B for the Southern Caribbean, Jenson Sylvester, also hailed the initiative.

“Flow is proud to establish this key partnership with CIBC FirstCaribbean International Bank that results in immediate and tangible benefits for our customers, and indeed, the wider Caribbean community.

“From our perspective as a service provider, we are also committed to the exchange of ideas and sustained collaboration, and we very much look forward to further exploring the ways we can continue to work together to help usher in a new era of digital transactions that are rich in value for consumers,” Mr. Sylvester said.

Countries in which the zero-rating applies are Antigua, Barbados, The British Virgin Islands (BVI), Cayman Islands, Dominica, Grenada, Jamaica, St Lucia, St Kitts, Turks and Caicos Islands and St Vincent and the Grenadines.


About CIBC FirstCaribbean

CIBC FirstCaribbean is a relationship bank offering a full range of market leading financial services through our Corporate and Investment Banking, Retail and Business Banking and Wealth Management segments. We are located in sixteen (16) countries around the Caribbean, providing the banking services that fit our customers’ lives through approximately 3,000 employees in 68 branches and offices. We are one of the largest regionally listed financial services institutions in the English and Dutch speaking Caribbean, with over US$11 billion in assets and market capitalization of US $2 billion.  We also have an office in Hong Kong. The face of banking is changing throughout the world and CIBC FirstCaribbean intends to lead these changes with the expertise, integrity and knowledge gained from banking in the Caribbean since 1836.

CIBC FirstCaribbean is a member of the CIBC Group. CIBC is a leading Canadian-based global financial institution with 11 million personal banking and business clients. Through our three major business units - Retail and Business Banking, Wealth Management and Capital Markets - CIBC offers a full range of products and services through its comprehensive electronic banking network, branches and offices across Canada with offices in the United States and around the world.

For more information about CIBC FirstCaribbean, visit www.cibcfcib.com, Facebook, Twitter, LinkedIn, Instagram or YouTube.

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