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Breaking News 03 Jun, 2020 Follow News


In a release on Tuesday, Butterfield Bank (Cayman) Limited (“Butterfield”) advised the public that as part of their standard on-site employee testing procedure — in compliance with directions from the Cayman Islands Government, the Cayman Islands Health Services Authority (HSA), and participating testing partners — one (1) of their employees has tested positive for COVID-19. They are in contact with the affected team member who is asymptomatic. They have given their full support and the staff member all the best in their recovery.

As part of their COVID Emergency Response Plan, the 2nd floor of our Butterfield Place location, 12 Albert Panton Street will be closed on Wednesday 3 June in order to conduct additional sanitation and deep-cleaning procedures on-site prior to re-opening at 9:00 a.m. on Thursday 4 June. Our Butterfield Place, Camana Bay, Governors Square and Midtown Plaza Banking Centres continue to operate as normal as the affected employee had no contact with any of these locations due to the strict split teams protocol in place across buildings and floors in a preemptive measure to minimise the possibility of the virus spreading among employees.

Butterfield has a robust contact tracing process in place for directly identifying the limited number of potentially affected employees that may have been exposed. All identified team members have been sent home and excluded from work where they will remain in isolation for the next 14 days.

The safety of their employees and customers remains their highest priority and the Bank continues to uphold various safety measures and protocols in order to keep everyone on-site safe. This includes the installation of barrier screens at all our teller stations and customer service desks, the mandatory wearing of masks on-site, social distancing signage and indicators on the Banking Centre floors, access to hand sanitation units at all our locations and increased cleaning.

Their ATM, Online Banking and Mobile Banking services continue to be available.

Card collection and pinning services at our 2nd floor reception at Butterfield Place will not be available on Wednesday 3 June. Normal service will resume on Thursday 4 June at 9:00 a.m.

The 2nd floor of our Butterfield Place location will re-open to customers on Thursday 4 June at 9:00 a.m.

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