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CAL further extends and adjusts change-fee waiver

Local News 14 Mar, 2020 Follow News

CAL further extends and adjusts change-fee waiver

No change fees for Caymanian students studying abroad


As Cayman Airways continues to closely monitor developments related to the Novel Coronavirus (COVID-19), the change-fee waiver currently in effect has been further extended and adjusted.

Any passenger wishing to make changes to an existing ticket for either international or domestic travel may do so without being subject to the change fee, providing:

• Travel is on Cayman Airways (waiver applies only to Cayman Airways flights)

• The ticket was purchased prior to March 3, 2020

• Travel is scheduled between March 2, 2020 through June 30, 2020

Travel can be rebooked within the validity of the original ticket, but changes must be made on or before December 31, 2020.

Any Caymanian student returning to the Cayman Islands due to the closure of the educational institution they are attending abroad, regardless of the date of travel, will be eligible for a waiver.

Effective March 3, 2020, any new tickets purchased on or before March 31, 2020 will not be subject to a change fee. However, the ticket will be non-refundable. This waiver of change fees will apply for tickets purchased during this timeframe for travel up to October 31, 2020. It is important to note that, while change fees will be waived, fare differences may still apply.

Passengers booked to travel on/after June 30, 2020 and are not eligible for any of the waivers above at this time. Cayman Airways will continue to evaluate the situation and update the travelling public as needed.

For more information and to request itinerary changes, customers can call Cayman Airways Reservations on 345-949-2311 or 1-800-422-9626 (toll free within the USA).

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