Cayman Airways Limited (CAL) has been closely monitoring developments related to the Novel Coronavirus (COVID-19) and is actively working with the Cayman Islands Health Services Authority (HSA), along with other public health officials and industry authorities, to ensure the continued safety of CAL passengers as well as all staff and crew.
In an effort to accommodate customers needing to make changes to their existing travel, Cayman Airways will be waiving applicable change fees, providing:
• Travel is on Cayman Airways (waiver applies only to Cayman Airways flights)
• The ticket was purchased prior to March 3, 2020
• Travel is scheduled between March 2 - 31, 2020
• Travel can be rebooked within the validity of the original ticket, but changes must be made on or before March 31, 2020
New CAL tickets purchased between March 3rd and March 16th, 2020, will not be subject to a change fee. However, the ticket will be non-refundable. This waiver of change fees will apply for tickets purchased during this timeframe for travel up to June 1, 2020.
It is important to note that while change fees will be waived, fare differences may still apply. For more information and to request itinerary changes, customers can call Cayman Airways Reservations on 345-949-2311 or 1-800-422-9626 (toll free within the USA).