Reservations Call Center Hours extended
Cayman Airways Limited (CAL) is advising the public that the Ticket Office on Owen Roberts Drive on Grand Cayman will reopen to the public as of Monday July 27, 2020 for the sale of tickets for domestic travel, and for travel on outbound repatriation flights.
Customers will be able to visit the Ticket Office in person Monday through Saturday from 9am to 3pm, in accordance with recommended and required COVID-19 safety measures, including:
• Maintaining social distancing of 6-feet apart while waiting in line
• Wearing a face covering (mask or face shield, including for children)
• Sanitizing of hands using the sanitizing stations provided
All Customer Service Agents will also be wearing face coverings, and special protective plexi-glass shields have been installed at each agent’s desk.
The Cayman Airways Reservations Call Center, which has remained open with limited hours during the Government’s Shelter-In-Place order, will now serve customers from 7am to 7pm Monday through Friday, and from 9am to 3pm on Saturdays and Sundays.
Customers can still purchase tickets at the ticket counter in Little Cayman, and the Ticket Office on Cayman Brac will be reopening shortly.
Per Government Regulations, persons wishing to travel to the Cayman Islands aboard repatriation flights must register their travel requests by completing the form online at www.exploregov.ky/traveltime. At this time, Cayman Airways can only accept bookings for those passengers already approved by TravelTime for inbound travel to Cayman. Any questions or concerns can be addressed by emailing firstname.lastname@example.org or by calling TravelTime at 649-6913.
To book domestic and outbound international flights, call Cayman Airways Reservations on 949-2311 or book online at www.caymanairways.com.