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Civil Servants Excel in Professional Development Qualifications

Outstanding Performance 23 Jan, 2019 Follow News

Civil Servants Excel in Professional Development Qualifications

The New Year marked a new chapter in the professional development of 20 civil servants who received Institute of Leadership Management certificates in leadership and management (ILM) recently.


The graduation ceremony included awardees from Hazard Management Cayman Islands, Department of Labour and Pensions and the Royal Cayman Islands Police Service. Fourteen civil servants gained ILM First Line Management Leadership certificates and six were awarded Level 3 certificates in Leadership and Management.


The courses, which run from three to six months, are administered by the Portfolio of the Civil Service and co-ordinated by the Manager of Leadership Learning at the Civil Service College (CSC).


Deputy Governor, Hon. Franz Manderson presented the awards and congratulated the recipients on Monday, 7 January 2019. Mr. Manderson advised that investing in human capital was one of the single most important components of effective management and customer service.


The Manager of Leadership Learning at the CSC, Lance Barnes, said that the recipients were the largest ILM cohort in recent years. Underscoring the leader of the Civil Service’s comments, Mr. Barnes reiterated how the ILM programme aligns with the Civil Service 5-Year Strategic Plan, launched last year.


“In developing a world class civil service, one of the priority goals within the strategic plan is to develop exceptional leadership,” he confirmed.


“ILM certification is ideal for individuals who have management responsibilities but may not have any formal training and are serious about developing their management and leadership abilities. The L3 course content forms part of the associates degree programme within the Civil Service College however; on completion of the degree, students receive the ILM First Line Management Certificate. Individuals are awarded the ILM Certificate in Leadership and Management after attending face-to-face classes for at least six months, coupled with the submission of nine written assignments, which are graded internally by an ILM qualified personnel and externally by ILM,” concluded Mr. Barnes.


CIGTV’s News Director Donna Bush received a Level 3 ILM certificate following nine weeks of class work and an online exam.


“It was great being a part of the programme,” she said. “Through ILM, managers and supervisors are able to improve on the way they lead their teams, so I found it really beneficial as it reminded me of what I am doing right and areas for improvement.”


Accredited in England by the Qualifications and Curriculum Authority (QCA), ILM qualification programmes are:

  • Practically based to complement the individual’s role at work and minimise time away from the workplace
  • Designed to meet the needs of leaders and managers across all sectors
  • Supported by comprehensive learning resources, and
  • Tailored with flexible and practical on-the-job assessment.



Correctional Counsellor (HMCIPS) Alfred McLeod, Senior Labour Officer (Department of Labour and Pensions) Sacha Rankine, Department of Planning Jessica Peacey, Senior Customs Officer (Customs Department) Windell Solomon, Executive Officer/School Secretary (Prospect Primary) Kathy Parchment, Chief Officer (PoCS) Gloria Nixon-McField; Deputy Governor, Hon. Franz Manderson; News Director (CIG TV) Donna Bush, Business Manager (RCIPS) Charmaine Moss, Supervisor of Operations (Department of Vehicle & Driver’s Licensing) Roy Bush, Assistant Registrar (General Registry) Joy Rankine, Director (Hazard Management Cayman Islands) Danielle Coleman, Lloyd McField representing Joshua Rivers Mail Manager (Cayman Islands Postal Service) and Manager of Leadership Learning (Civil Service College) Lance Barnes

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