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Deputy Postmaster Presents at EMS General Assembly

Government 08 May, 2024 Follow News

Deputy Postmaster General of Operations, Melissa Martinez-Ebanks presenting at the EMS General Assembly

By: Hayley Reid

 Deputy Postmaster General of Operations, Melissa Martinez-Ebanks, presented on Cayman’s successful deployment of the Global Monitoring System Edge equipment during the Express Mail Service (EMS) General Assembly at the Universal Postal Union’s (UPU) headquarters in Berne, Switzerland on 18-19 April.

The Global Monitoring System Enhanced Data Gathering for E-commerce, or GMS Edge, equipment facilitates automatic data capture of identifiers of packages, receptacles and other postal items through radio frequency identification technology. It is part of the UPU’s pilot project. The EMS Board made the decision to test the equipment on a large, medium, and small postal administration and at the time Ms. Martinez-Ebanks who was on the Board volunteered the Cayman Islands Postal Service to test the equipment.

Ms. Martinez-Ebanks expressed with pride, “Our successful deployment of the GMS Edge equipment is a testament to the dedication and the ingenuity of the Cayman Islands Postal Service. Our selection as one of the countries to test the equipment, presented a tremendously innovative opportunity for us. It was a privilege to present our feedback at the Assembly and contribute to advancing postal services worldwide.”

Over the last 10 years, the Cayman Islands Postal Service has successfully utilised similar technology to enhance the delivery of items containing documents, improving on-time delivery rates from 33% to an impressive 97%. Ms. Martinez-Ebanks noted that the GMS Edge equipment not only complements existing systems but also reduces human errors and automates aspects of the security compliance process, fortifying the integrity of the mail pipeline while facilitating legitimate trade.

Postmaster General Sheena Glasgow commented on the achievement, “We are immensely proud of our team’s hard work and determination that highlights the Cayman Islands position as a regional leader in postal technology deployment.”

The Cayman Islands Postal Service remains committed to advancing postal operations, delivering exceptional service, and contributing to global postal initiatives.


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