Jet fuel shortage in Cuba could cause disruptions to CAL's Havana flights

Jet fuel shortage in Cuba could cause disruptions to CAL's Havana flights

Change fee waiver implemented for affected customers

Cayman Airways Limited (CAL) advises customers that a recent Notice to Air Missions (NOTAM) issued by Cuban aviation authorities may impact the airline’s once-weekly service to Havana (HAV). The Cuban NOTAM advises that Jet A-1 aviation fuel will not be available at José Martí International Airport (HAV) for the period 10 February, 2026 through 11 March 2026. This restriction applies to all international airlines operating into Havana.

CAL officials said the unavailability of fuel presents significant operational constraints for CAL's Havana service, making the route subject to possible cancellation during the affected period, depending on operational feasibility and safety considerations. In addition, while the NOTAM specifically addresses the unavailability of Jet A-1 fuel, there are broader fuel supply concerns, including the availability of fuel for ground support equipment (GSE) and other essential airport and support services. There are also concerns regarding the availability of accommodation and ground support should an aircraft be delayed or unable to depart as scheduled.

“These are extraordinary circumstances that are evolving daily and are beyond the airline’s control,” said Capt. Dave Scott, Executive Vice President of Flight Operations and Chief Operations Officer for CAL. “Fuel availability is fundamental for our flight operations. The fuel suspension, when combined with the risk of unreliable ground services and support systems, makes maintaining the weekly service quite challenging. While we continue to closely monitor the situation and evaluate all possible options, Cayman Airways must always prioritize safety, regulatory compliance, and operational integrity.”

Capt. Scott said Cayman Airways is continuing to engage with relevant aviation authorities and industry partners, and will provide updates as further information becomes available.

Customers holding reservations for upcoming Havana flights are encouraged to ensure that their contact details are up to date, and to monitor CAL's official channels of communication closely.

A change fee waiver is now in place for customers with Havana/Cayman tickets who wish to voluntarily change their travel plans, free of charge, based on the following criteria: original travel dates were between 10 February, 2026 and 31 March, 2026; there is no change to the origin or destination; must travel in the same cabin; and tickets must have been purchased on/before 10 February, 2026. There will also be no refund to the original form of payment, but full credit may be applied to Travel Bank.

Should a flight cancellation occur, affected customers will be contacted directly and advised of the available options in accordance with CAL’s policies.

Cayman Airways appreciates the understanding and patience of all affected customers during this time.