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RBC launches second phase of client relief

Local News 15 Jun, 2020 Follow News

RBC launches second phase of client relief


On Monday, June 15, RBC Royal Bank (RY on TSX and NYSE) (“RBC”) announced a second phase of financial relief options for its Caribbean clients impacted by the ongoing novel coronavirus (COVID-19) global pandemic.


Effective immediately, RBC Personal Banking clients in the Caribbean will be able to apply for payment deferrals on auto loans, instalment loans, and mortgages. Clients may defer their payments for up to three months. Clients can participate in the deferral programme by applying online through their web browser at https://caribbean.rbcroyalbank.com. Clients must apply for deferrals by 11:59pm EDT / AST on July 15, 2020.


Business Banking and Corporate Banking clients may also apply for financial relief, following individual eligibility assessments with a Relationship Manager.


To be eligible for the programme, client accounts must be current and in good standing as of February 29, 2020. Clients who participated in the first phase of automatic payment deferrals are eligible to apply for these additional deferrals. Clients who are already participating in non-coronavirus RBC relief programmes are excluded from this programme.


The relief programme is intended to provide flexible solutions and help clients manage through the impacts of COVID-19, such as pay disruption, childcare disruption due to school closures, or dealing with the COVID-19 illness itself. However, clients who are in a position to keep making their regular monthly payments are encouraged to do so.


RBC will continue to monitor COVID-19 and the evolving economic conditions in each country and territory where the bank operates. RBC may consider other relief measures, if necessary.


RBC has a long history of standing by Caribbean clients through challenging times and this commitment will continue throughout this crisis and beyond.


About RBC in the Caribbean

With more than 110 years of dedicated service to the region, RBC has a presence in 17 countries and territories, with 52 branches and over 3,000 employees serving more than one million clients. As one of the Caribbean’s leading diversified financial services companies, RBC provides personal and commercial banking, wealth management, corporate and investment banking, insurance and trust and asset management services to a wide range of clients, including individuals, small businesses, general commercial entities, regional and multi-national corporations and governments. For more information, please visit rbc.com/caribbean.


About RBC

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 86,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 16 million clients in Canada, the U.S. and 33 other countries. Learn more at rbc.com.‎


We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at rbc.com/community-sustainability

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