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User-Generated Content Builds Trust, Inspires Bookings

When Coca Cola launched their personalized coke bottles, dubbed the “Share a Coke” campaign, with bottles named after people, it took off all over the world.

04 Sep, 2019

Latest Impact Status Re Hurricane Dorian

Puerto Rico, the Virgin Islands and the Eastern Caribbean quickly returned to normal following the passage of then Tropical Storm Dorian. Except for the main islands of Grand Bahama, Abaco and its Cays in The Bahamas, which has experienced severe damage, the entire Caribbean is fully open for busine

02 Sep, 2019

Cruise Line Senior VP To Deliver Keynote Address at International Women in Shipping Conference

Cayman’s Women’s International Shipping & Trading Association – WISTA Cayman Islands – has announced that Captain Patrik Dahlgren, Senior Vice President, Global Marine Operations at Royal Caribbean Cruises, Ltd will be the keynote speaker for the 2019 WISTA International AGM & Conference which is be

02 Sep, 2019

Improve ROI by Investing in Employees This Off-Season

There’s a popular saying in cold-weather destinations: Summer bodies are made in the winter. This same concept can be applied to the hospitality business in a way: The seeds of a successful busy season are planted in the offseason. Right?

28 Aug, 2019

Must-Do’s for Effective Social Media Marketing

By 2020, 2.9 billion people are expected to be active on social media. Social media connects our world, providing travelers a means to explore places and cultures before actually experiencing them. An account, hashtag, or a single photo has the power to inform and inspire travel decisions, just as a

21 Aug, 2019

Accessible Practices for Guests with Disabilities

The hospitality industry prides itself on giving its customers a warm welcome and providing outstanding service in pursuit of high guest retention and customer satisfaction.

14 Aug, 2019

How to Integrate Wellness Tourism Trends into Your Hospitality Business

Wellness Tourism is on the rise. The wellness tourism sector is a USD$639.4 billion industry, with an average annual growth rate of 6.5 percent. Wellness tourists are also said to be willing to spend 130% more than non-wellness focused tourists. With these statistics it’s not any wonder why wellness

07 Aug, 2019

Creating a Culture of Service Excellence

“Culture is simply a shared way of doing something with a passion.” – Brian Chesky, Co-Founder, CEO, Airbnb

31 Jul, 2019

Improve Your Hospitality Business’s TripAdvisor Popularity Ranking

Increase revenue and secure return business with the right online reputation management strategy.

24 Jul, 2019

Travel Trends: Embracing the Rise of Experiential Travel

Summertime in the Cayman Islands signifies many things – from the long-awaited summer holidays, to enjoying a succulent mango while the juices drip down your chin, and outdoor adventures with family and friends.

22 Jul, 2019
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